Scam, poor service, unsatisfied customer!!!

Very disappointed and displeased with this service! First they lead you on with no mention of cost. Then after youve invested time and energy into your profile and question, and after youve given up your contact info, your hit with charges. They should be up front about its cost and not lead you into a trap! Then the process was NOT a simple 3step as described. Then you have to download an app which has nothing to do with getting your answers and nothing tells you where to get them. I had to scour the net the first time just to get in contact with someone. Then I wasnt given a password and subsequent emails would "bounce back" ? Then after SEVERAL HOURS and finally getting to my account, the diagnosis was blunt, short, without thought and inaccurate! Follow up questions not answered! They claim you get two follow up questions but they just may or may not answer. It could be a problem with a specific Doctor but they dont give you options to seek advice from someone else. Very poor site and functionality. A refund is in order.... As difficult as it was to sign in, Im sure its ten times harder to get my $18 refund...spare yourself the time and energy DONT waste your time here! Just google search you medical questions and get your free answers there.

Ben Ben 39 about Ask A Doctor - 24x7